Freedom of information request handling procedures for all University staff. Receiving a request Procedures for all University staff describing how to recognise an information request and the first steps to take. Requests that should be answered locally This procedure explains how to deal with a freedom of information request which does not require Information Compliance Services input or support. Quality assurance procedures This procedure sets out when staff should inform Information Compliance Services of the receipt of an information request. Writing the response Procedures for all staff for writing a response to a freedom of information request where you are providing all of the requested information, or where the information is easily accessible to the public, for example through the University website. Support for practitioners Links to the request handling procedures for information practitioners, and to the other sources of support available. This article was published on 2024-05-06